Reasonable Adjustments

The examination provider can accommodate special allowances and make reasonable adjustments to the examination. To make a request for any exam adjustment you must inform QA at least 10 working days prior to your examination date. The following information needs to be submitted to examadmin@qa.com via email, the request will then be passed to the associated exam board:

• QA Booking reference
• Confirmation of exactly what adjustments are required
• Supporting evidence *
• Approval that you are happy for us to share your information and documents with the associated exam board.

 * Supporting evidence provided must be official medical evidence. For example, a doctor’s note or diagnostic assessment report. The evidence provided must support the adjustment requested, all Exam Boards will decline requests without this.

Additional information

Please note, some exam boards prefer reasonable adjustment requests to be submitted to them directly from the learner. Please do still submit the request as above, to examadmin@qa.com. The team will direct you according if necessary.

QA cannot advise you what adjustments should be applied, any requests submitted should be based on the necessary support depending on your needs.

Below are some examples of what learners have requested historically, however the medical reports will need to correlate to this for the exam board to accept it. The types of adjustments made and approved will differ between the exam providers and will be managed on a case-by-case basis.

*The average extra time allocated is 25%, however this will be dependent on the recommendations made in your supporting evidence.