We've partnered with the Association of Apprentices (AoA) to provide you with access to social and professional networks, learning, guidance, and support.
Watch the welcome video below to find out more about your apprenticeship programme and the support available to you.
Your Wellbeing
Information, advice and activities to help prioritise your wellbeing during your apprenticeship programme, including workload management, handling stress, and external support services.
Your Wellbeing, Equality, Diversity, and Inclusion Calendar
Our safeguarding team provide a series of live sessions, webinars and podcasts in a variety of wellbeing and diversity areas to help you on your apprenticeship journey. Find out more about these events in the calendar below.
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February
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March
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April
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May
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June
Time to Talk Day
Time to Talk Day, is the nation’s biggest mental health conversation. Happening every year, it’s a day for friends, families, communities, and workplaces to come together to talk, listen and change lives. In this session, you will hear our Safeguarding Team talk through what mental health means for them.
Sexual Abuse and Violence Awareness Week
Sexual Abuse & Sexual Violence Awareness Week is a dedicated week-long campaign that focuses on addressing sexual abuse and sexual violence. It aims to challenge societal norms, stereotypes, and misconceptions surrounding these issues while providing a platform for survivors to share their stories and find support.
Neurodiversity and Women
Recent studies show that the ratio of males to females identified as being ADHD or autistic (ASC) is 3:1. However, in this session, we explored why this statistic may be flawed and heard about the lived experience of a panel of female ND talent from QA.
Eating Disorders Awareness Week
Trigger Warning - This content may be upsetting to some
Eating Disorders Awareness Week is an international awareness event, fighting the myths and misunderstandings that surround anorexia, bulimia and binge eating disorder. It’s important to remember that eating disorders are not all about food itself, but about feelings. The way the person interacts with food may make them feel more able to cope, or may make them feel in control.
Self Harm Awareness Day
Trigger Warning - This content may be upsetting to some
Each year around the world, 1st March is Self Harm Awareness Day (sometimes also known as Self Injury Awareness Day). In the UK, it is an opportunity for everyone across the country to speak with one voice to raise awareness around what is often a very misunderstood topic. QA seeks to get as many involved to help spread the message as widely as possible. During this conversation we explore what it means for someone to express themselves via self-harm.
International Women's Day
International Women's Day (IWD) is a global day celebrating the social, economic, cultural, and political achievements of women. It's also a day to raise awareness about gender equality and women's rights. Observed annually on March 8th, it's a focal point in the women's rights movement.
World Sleep Day
World Sleep Day® is an annual event, intended to be a celebration of sleep and a call to action on important issues related to sleep, including medicine, education, social aspects and driving. It is organized by the World Sleep Day Committee of the World Sleep Society and aims to lessen the burden of sleep problems on society through better prevention and management of sleep disorders.
Neurodiversity and the Workplace - The 80:20 Model
As part of our neurodiversity awareness sessions, we explored neurodiversity in the workplace, including Access to Work and reasonable adjustments.
Neurodiversity Celebration Week
Introduction to Neurodiversity and Why We Should Celebrate
The 4D's
ADHD and ASC
Tourette's and Tic Conditions
Neurodiversity Panel Q&A
Stress Awareness Month - Guided Meditation
A guided meditation session with Mindfulness coach Lisa Ellis.
Self-Assessing Your Wellbeing: The Wellness Wheel
Time Management and You
Productivity expert Ali Abdaal reveals 10 principles and ideas to manage your time more effectively.
Neurodiversity and Executive Function - Live session
Global Accessibility Awareness Day - Live Session
International Day Against Homophobia, Transphobia and Biphobia
Neurodiversity and Menopause - Live Session
Pride Month Launch: Intersectionality - Live Session
Autistic Pride - Live Session
Stop Cyber Bullying Day - Microaggressions
Pride In Tech - Live Session
On-demand webinar
Release date: 27th June 2024
Check back for the link to the session recording on the release date above.
Mental Health Awareness
Find information and activities relating to Mental Health to help you thrive in your apprentice programme.
Mental health awareness resources
Our Safeguarding Team
You can make a safeguarding referral here and access Information, advice and activities to help prioritise your wellbeing during your apprenticeship programme, including workload management, handling stress, and external support services.
Watch the video below to find out about how our safeguarding service can help support you.
Safeguarding support options
Ways to access support if you are worried for yourself or someone else:
- Call us anytime on 07808 050273 or email safeguarding@qa.com
- Complete a Safeguarding Self-Referral Form if the concern relates to you.
- Complete a Safeguarding Referral Form if you are worried about someone else.
- Complete a Low-Level Concern Form if you are concerned about the conduct of a QA employee.
- Contact your Digital Learning Coach (DLC), tutor or account manager.
- Speak to any member of QA staff onsite.
Your Success
Information, advice and guidance to help you succeed in your apprenticeship, including learner services (Functional Skills, Learner Support(SEND)), end point assessment and support routes available.
Programe Specific Information
Including End Point Assessment, Technical Specifications and structures.
What to expect from your End Point Assessment professional discussion
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Level 3 Apprenticeship Programme Information
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Level 4 Apprenticeship Programme Information
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Degree Apprenticeship Programme Information
Artificial Intelligence
This module provides a comprehensive understanding of the fundamentals of Data Engineering and encompasses:
- The role's significance
- Data types
- Diverse sources
- Data structures
- Serialisation techniques
- Compression methods
- Modelling
- Normalization benefits
- De-normalization rationale
- Data quality assurance
- Frameworks
- Risks
- Storage solutions
- Lifecycles
- Ethical practices
- Secure handling
- Tool usage
- Analytics applications.
Chartered Manager
In this module, learners will explore data storage fundamentals, including RDBMS such as: SQL Server, SQL Fundamentals, NoSQL databases, data modelling, distributed systems, and cloud implementation.
Hands-on sessions cover database design, access management, issue communication, and querying data with SQL.
Cyber
This module covers:
- Data processing and transformation
- Python tools (NumPy, Pandas, SciPy)
- Data quality assessment
- Cleansing
- Integration
- Batch vs real-time processing
- Spark
- ETL/ELT
- Cloud platforms
- Azure data engineering
- Pipeline orchestration
- CI/CD
- Hands-on data cleaning with Python libraries.
Digital Marketer
This module explores the end-to-end process of developing data products. It begins with identifying business needs and evaluating requirements, then focuses on agile frameworks for user requirements and data product design. Best practices in software development are emphasised alongside gap analysis in existing tools.
Planning encompasses testing, data quality, automation, and risk analysis, with considerations for cost, organisational strategies, net-zero technologies, governance frameworks, compliance, security, and scalability.
Data product design, tools, and technologies are explored, including version control systems. Principles of sustainable data products, documentation, standardisation, SDLC, CI/CD pipelines, and data movement methods are covered within an organisational architecture context.
The workplace project involves ‘a significant and defined piece of work’ with real business impact. The business task agreed upon will be relevant for both organisational context and the apprentice’s role, and demonstrate the required skills and knowledge. The project will be completed whilst on programme and prior to End Point Assessment, typically at the place of work.
Digital Technology Solutions
This module will cover all the necessary knowledge and skills needed to build and test data products.
Topics include structured data extraction, integration platforms, data ingestion optimisation, automation of pipelines, testing, security, user requirements, interfaces, prototype evaluation, and stakeholder collaboration, emphasising continuous improvement, sustainable product development, and version control.
Digital User Experience
This module introduces learners to Data Operations, covering:
- Technology service management
- Incident response
- Troubleshooting
- Release and deployment methods
- Data pipeline deployment and management
- Monitoring
- Continuous improvement
- Data product evaluation
- Quality assurance
- Root cause investigation
- Forecasting tools
- Machine learning model development
- Data governance
- Further development aligned with operational best practices.
MBA Senior Leader
This module will introduce learners to the future of data engineering, this module explores emerging technologies and strategies shaping data management and analysis, empowering personal development through innovative data-driven approaches and insights.
MSc Digital Technology Solutions
Project Manager
Senior Leader
Understanding Your Learner Identity
Understand your learner identity, finding purpose and developing your mindset with SupportNets.
Supporting personal change when learning
We understand that learners need more than just technical training. What shapes your career is a mixture of activities that improve your knowledge, skills, and behaviours. SupportNets™ consists of an ecosystem of support which can be wrapped around any learning programme to support you and your line manager to gain more from your learning.
Functional Skills
Functional Skills are an integral part of your apprenticeship, find out more and access exam info and mock papers here.
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End Point Assessment
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Safeguarding and Learner Services
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Programme Technical Specifications L3 & L4
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Neurodivergent Learners
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Functional Skills
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Support routes, useful documents & important information
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Degree ACE Team
Find out more about the End Point Assessment, including roles and responsibilities, programme overviews and professional discussions.
*Specific to learners in England*
End Point Assessment Roles and Responsibilities
L3 & L4 EPA Overviews:
Level 3 Data Technician EPA overview
Level 3 Digital Marketer EPA overview
Level 3 Information Communications Technician EPA overview
Level 3 Software Development Technician EPA overview
L:evel 3 Multi-Channel Marketer EPA overview
Level 4 Business Analyst EPA overview
Level 4 Cyber Security Technologist EPA overview
Level 4 Data Analyst EPA overview
Level 4 DevOps Engineer EPA overview
What to expect from your End Point Assessment professional discussion
Degree EPA Modules:
Degree Chartered Manager EPA Module: https://canvas.qa.com/courses/734
Degree MSc Digital Technology Solutions EPA Module: https://canvas.qa.com/courses/971
Degree Digital Technology Solutions EPA Module (for learners who joined pre June 23): https://canvas.qa.com/courses/1966
Degree MBA Senior Leader EPA Module: https://canvas.qa.com/courses/1458
Degree Project Manager EPA Module: https://canvas.qa.com/courses/1695/modules
Degree Artificial Intelligence EPA Module: https://canvas.qa.com/courses/2126
Degree Cyber EPA Module: https://canvas.qa.com/courses/1680
Degree Digital User Experience EPA Module: https://canvas.qa.com/courses/1890
Degree Senior Leader EPA Module: https://canvas.qa.com/courses/1799
Degree Digital Marketer EPA Module: https://canvas.qa.com/courses/2124
*Digital Technology Solutions learners who joined July 23 onwards your EPA Module is currently in development and will be available to you soon.
**Aptem learners EPA Modules will be available shortly.
QA provides holistic support for apprentices through our dedicated Learner Services Team.
Learner Services provide support in 4 key areas: learning support, safeguarding, Functional Skills and academic study skills (degree apprenticeships only).
Find out more in the document linked below.
You can find information on QA's safeguarding structures and British values for learners in the documents below.
Increase your awareness of important safeguarding areas with the information and activity packs available to download below:
The guides below will help prepare and support you on your digital learning journey, outlining the different technologies used to deliver our apprenticeships, and how you can access them.
*Specific to learners in England*
Business Analyst L4 DxD Technical Specification Guide
Cyber L4 DxD Technical Specification Guide
Data Analyst L4 PowerBI DxD Technical Specification Guide
Data Analyst L4 Tableau DxD Technical Specification Guide
Data Essentials L3 DxD Technical Specification Guide
Data Essentials L3 Tableau Technical Specification Guide
DevOps L4 DxD Technical Specification Guide
Digital Marketer L3 DxD Technical Specification Guide
ICT L3 RS DxD Technical Specification Guide
Network Engineer L4 RS DxD Technical Specification Guide
PM L4 DxD Technical Specification Guide
Watch the video below to learn how neurodivergent learners are supported throughout their apprentice programme.
*Specific to learners in England*
Functional Skills are an integral part of your apprenticeship. Find out more in the document linked below.
Watch the video below to find out more about the importance of functional skills to apprenticeships.
L3 & L4 Apprenticeship Support Routes - Please contact theapprenticeshiphub@qa.com or use the chat functionality on your Bud profile.
If you are a Scotland Learner please contact your Digital Learning Coach.
Degree Aptem users can also use the chat functionality on their platform.
Click here to download your Degree Apprenticeship Support Route document
Click here to access your Learner Journal where you can log your progress, off the job hours and upload to your Bud profile (L3&L4 ENgland Apprenticeships only).
Click here to access the QA Learner Attendance, Behaviour and Punctuality Policy
The Academic Community of Excellence (ACE) is here to support you with your academic study skills such as planning, reading, finding resources and writing assignments.
To contact the ACE Team please email them at aceda@qa.com or you can book a 1:1 directly.
Find out how the ACE Team can support you with your Degree Study:
Your Experience
How QA listens to and acts upon the feedback you provide throughout your apprenticeship, including an introduction to the feedback cycle and the complaints process.
Useful downloads:
Your Future
Level 4 Apprenticeships Programme Information
Level 4 Business Analyst
Level 4 Cyber Security Technician
Level 4 Data Analyst
Level 4 DevOps
Level 4 Digital Product Manager
Level 4 Network Engineer
Level 4 Project Manager
Level 4 Software Developer
Degree Apprenticeships Programme Information
Degree Artificial Intelligence
Degree Chartered Manager
Degree Cyber
Degree Digital Marketer
Degree Digital Technology Solutions
Degree Digital User Experience
Degree MBA Senior Leader
Degree MSc Digital Technology Solutions
Degree Project Manager
Degree Senior Leader
Level 3 Apprenticeships Programme Information
Level 3 Data Essentials
Level 3 Digital Marketer
Level 3 Information Communication Technician
Level 3 Multi-Channel Marketer
Level 3 Software Development Technician
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