The keys to success
Information, advice, and guidance supporting you and your apprentice on a successful apprenticeship journey, including end point assessments, functional skills, and learner services.
Employer Launch (Level 3-5 apprenticeships)
If you are unable to attend one of our Employer Launches, please access this video to better understand your apprentice's learning journey with us here at QA.
Level 3 programme specific information
Data Essentials
Data Essentials L3 Brochure
Data Essentials L3 EPA Overview
Data Essentials L3 DxD Technical Specification Guide
User Guide - Learn On Demand for Virtual Courses
Data portfolio style guideDigital Marketer
Information Communication Technician
Multi-Channel Marketer
Level 4 programme specific information
Business Analyst
Cyber Security Technician
Data Analyst
DevOps
Digital Product Manager
Network Engineer
Project Manager
Level 5 programme specific information
There is a formal appeals process for learners who wish to appeal against decisions made by the end point assessment organisations. Advice on whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general can be obtained by contacting QAA.EPA@qa.com
More details can be found at:
City & Guilds EPA Appeals & Enquiries Policy
Appeals in the first instance should be sent to the central appeals inbox at QAA.EPA@qa.com
A preliminary investigation will be carried out by QA. However, the end point assessment organisation will make the final decision on the outcome of your appeal.
Degree/Level 7 apprenticeship programme information
University rules & regulations
Academic regulations
Appeals guidance
There is a formal appeals process for students who wish to appeal against decisions made by the university. Advice on whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general can be obtained by contacting DAAcademicAppeals@qa.com.
More details can be found at:
Appeals in the first instance should be sent to the central appeals inbox at DAAcademicAppeals@qa.com.
A preliminary investigation will be carried out by QA. However, the university will make the final decision on the outcome of your appeal.
Mitigating Circumstances
BSc (Hons) Digital and Technology Solutions Professional
BSc (Hons) Digital User Experience
MBA
MSc Digital and Technology Specialist
BSc (Hons) Project Management
Senior Leader Level 7
Artificial Intelligence Level 7
Functional skills
Functional Skills are an integral part of your apprenticeship, find out more and access exam info and mock papers here.
Watch the video below to find out more about the importance of functional skills to apprenticeships.
Download functional skills overview for employers
Find out more about Functional Skills training and qualifications, and access mock exams, on the City & Guilds website.
Neurodivergent & disabled learners
Information on how neurodivergent learners are supported throughout their apprentice programme and how to access support.
Watch the video below to learn how neurodivergent learners are supported throughout their apprentice programme.
Accessing Support
Learners can use the learner support self-referral link below to disclose their needs and ensure they receive the reasonable adjustments required to flourish.
Level 3-5 Learner Support Self-Referral
For more information please contact Specialist.learningteam@qa.com
Degree Apprenticeship Learner Support Self-Referral
For more information please contact DASpecialist.learningteam@qa.com
Safeguarding, British Values & Prevent
Information regarding the importance of safeguarding, British values, and Prevent during the apprenticeship.
Learner Services
QA provides holistic support for apprentices through our dedicated Learner Services Team, providing support in 4 key areas: Learning support, Safeguarding, Functional Skills and Academic study skills (degree apprenticeships only). Find out more in the guide linked below.
About The Association of Apprentices (AOA)
AoA is a national, not-for-profit membership organisation which helps apprentices to connect, learn, and fulfil their potential. Your apprentice can join the community, share experiences, communicate with people in similar situations, participate in specially curated events, and get support with everything from work skills to wellbeing.
Find out more in the document below.
Apprenticeship success stories
“Working while studying meant that I could develop a range of practical skills as well as a deep understanding of industry practices which meant that my transition to my next role was seamless as I had spent 4 years developing these skills.”
“The apprenticeship was a key moment in my career. It allowed me to go from being a QA Engineer who wanted to be a developer to actually becoming one. The knowledge and skills I gained have not only helped me move forward in my career but also made me more confident in my abilities and contributions to my team and the company.”
“The apprenticeship has given me so much practical training, not only granular details and information, but also support on soft skills. It has given me so much confidence to be able to implement my learning straight away and see the impact of it immediately.”
“The apprenticeship has massively helped round out my ability both technically and professionally. Through some of my apprenticeship classrooms I learned about platforms such as Azure, and unlocking the use of these platforms enabled me to do my job at a much higher standard.”
“This apprenticeship means a great deal to me as I believe it will aid my journey to enhance my career, start the role of a business analyst and then open the door for my career over the next 10-20 years. This will be the start of my journey in business analysis.”
“The opportunity to ‘learn while you earn’ is fantastic and being thrown into the deep end of a working environment allowed me to pick up everything I needed to for my studies, make mistakes, learn from them and ultimately, complete my course to a high standard.”
“[The apprenticeship] allowed me to step into a Cyber Security role, whilst learning about how it all works on the job. I feel I always learn best when I’m actually doing the thing I’m learning about, so the apprenticeship was perfect for me.”
“I was looking for a qualification that gave me hands on experience for a career that both combined my passion for problem solving and would make a real difference to the company that I was a part of.”
“I have transformed from a Personal Assistant to being a brand-new Project Support Officer with no experience, to a fully qualified, experienced and confident Senior Project Manager within the space of two years.”
“The Chartered Management Degree Apprenticeship has equipped me with the skills needed for the workplace in addition to gaining a degree, which has prepared me to handle complex tasks and responsibilities, giving me the confidence to take on new career challenges.”
“Throughout the duration of the apprenticeship; I was promoted twice, it’s also provided the valuable skills I needed to manage a growing team, as well as navigate the inner workings of a large and complex organisation.”
“I have developed a vast breath of knowledge around leadership that I have been able to utilise in several of the roles that I have undertaken throughout my apprenticeship.”
Post-Apprenticeship Recognition Scheme
As a partner of the Association of Apprentices, QA is delighted to share that on successful completion of your learner's apprenticeship, they will be eligible for a brand-new awards scheme.
The Post-Apprenticeship Recognition Scheme (PARS) recognises the unique educational route that is an apprenticeship and rewards completed apprentices for the skills they have gained, and their commitment to continuous development and professional standards.
Recognition and how to apply
Depending on the level of apprenticeship you have completed, they can be awarded one of four levels of recognition, with the right to use post-nominals, and a certificate displaying the full title of the award. The post-nominals are letters that they can use after their name to indicate your achievements. For PARS these are:
- CSA - Certificate of Standard Apprenticeship.
- CAA - Certificate of Advanced Apprenticeship.
- CHA – Certificate of Higher Apprenticeship.
- CGA - Certificate of Graduate Apprenticeship.
To apply, they must have completed their apprenticeship since 1st January 2019, completed their apprenticeship in the UK and have the support of their employer (or an industry linked sponsor). They will also need proof of completion, which is their apprenticeship certificate issued by the relevant authority.
There will be a cost depending on the level of recognition they apply for which is detailed on application.