Managing Your Apprentice
Information, advice and activities to support you and your apprentice during the apprenticeship journey, including apprentice management, motivational tips and how to promote wellbeing.
If you feel you need support with a safeguarding concern please contact our Safeguarding Team: 07808050273 / safeguarding@qa.com
QA’s Designated Safeguarding Lead is Mark Soady: Mark.soady@qa.com / 07808 050273
QA’s Prevent Lead is Stephen Smith: Stephen.smith@qa.com
Supporting Your Apprentice to Thrive
Supporting Your Apprentice to Thrive links
Find information and activities below on how to help your apprentice thrive in their role and throughout their apprenticeship.
Employer support for neurodivergent & disabled learners
Watch the video to find out about employer support for neurodivergent learners and those with a disability.
Find out more about available support for neurodivergent learners
Our Safeguarding Team
Find out about how our safeguarding service can help to support your apprentice.
Safeguarding referral routes
The Safeguarding Referral Form affords staff, employers and even fellow apprentices the opportunity to raise a safeguarding concern about an apprentice.
The Safeguarding Self-Referral Form allows an apprentice to raise a concern about themselves.
Low-Level and Behavioural Safeguarding Concern Form – This form serves 2 purposes:
- It gives all parties an opportunity to raise concerns regarding the conduct of QA staff towards apprentices
- It allows all parties to highlight concerning behaviour from all parties that may not be a safeguarding concern but could be interpreted as more of a behavioural concern. For example, where a person uses misogynistic language or a microaggression of some kind. This allows us to build a picture and to take a proactive approach.
Watch the video below to find out about how our safeguarding service can help support you.
The Keys to Success
Information, advice and guidance supporting you and your apprentice on a successful apprenticeship journey, including framework guidance and learner services.
Scottish Framework Guidance
Safeguarding and Learner Services
You can find information on QA's safeguarding structures in the document below.
QA provides holistic support for apprentices through our dedicated Learner Services Team.
Find out more in the document linked below.
Neurodivergent & Disabled Learners
Information on how neurodivergent learners are supported throughout their apprentice programme and how to access support.
Watch the video below to learn how neurodivergent learners are supported throughout their apprentice programme.
Accessing Support
Learners can use the learner support self-referral link below to disclose their needs and ensure they receive the reasonable adjustments required to flourish.
Level 3-4 Learner Support Self-Referral
For more information please contact Specialist.learningteam@qa.com
Degree Apprenticeship Learner Support Self-Referral
For more information please contact DASpecialist.learningteam@qa.com
Meta and Core Skills
Meta and Core Skills are an integral part of your apprenticeship. Find out more in the documents and links linked below.
Your Experience
How QA listens to and acts upon the feedback you provide throughout an apprenticeship, including an introduction to the feedback cycle and the complaints process.
Apprenticeship Feedback Cycle
Our aim is to provide an enhanced learning experience for our learners. Feedback is collected at regular intervals in the apprenticeship journey to enable continuous improvement. Find out more in the document below.
QA Complaints Policy
Should you wish to, you can access the Complaints Policy and relating documentation below.
