Apprenticeship employer's portal

Everything you need to support your apprentices to succeed on their programme with QA, including programme specific information, guidance on safeguarding and wellbeing, our partnership with the Association of Apprentices and information on our feedback process.

Managing your apprentice The keys to success Your experience

Welcome to apprenticeships

Watch our welcome video to find out more about apprenticeship programmes.

Managing your apprentice

Information, advice and activities to support you and your apprentice during the apprenticeship journey, including apprentice management, motivational tips, and how to promote wellbeing.

If you feel you need support with a safeguarding concern please contact our Safeguarding Team: 07808050273 / safeguarding@qa.com

QA’s Designated Safeguarding Lead is Mark Soady: Mark.soady@qa.com / 07808 050273

QA’s Prevent Lead is Stephen Smith: Stephen.smith@qa.com

Managing your apprentice

The keys to success

Information, advice, and guidance supporting you and your apprentice on a successful apprenticeship journey, including end point assessments, functional skills, and learner services.

Explore the keys to success
Your experience

Your experience

How QA listens to and acts upon the feedback you provide throughout an apprenticeship, including an introduction to the feedback cycle and the complaints process.

Apprenticeship feedback cycle

Our aim is to provide an enhanced learning experience for our learners. Feedback is collected at regular intervals in the apprenticeship journey to enable continuous improvement. Find out more below.

Your feedback cycle

Listen. To Change.

Listen. To Change. is a termly communication for degree apprentices outlining improvements we're making in response to your feedback.

Listen. To Change. Autumn 2024

Listen. To Change. Summer 2024

QA complaints policy

Should you wish to, you can access the Complaints Policy and relating documentation below.

QA complaints policy

Formal complaints form

Student and Learner Voice

Student and Learner Representatives

QA know that the voice of its learners is central to any successful apprenticeship programme.

Our Student and Learner Voice initiatives are dedicated to ensuring the learner's voice is not only heard but valued and acted upon.

Our Student and Learner representatives attend regular meetings to share their feedback and play an active role in continuous improvement.

The benefits to the learner of becoming a representative:

  • Leadership skills: Develop leadership abilities by representing themselves and peers, voicing their feedback.
  • Communication skills: Enhance communication skills through regular interactions with learners, QA partners, trainers, and administrators.
  • Confidence building: Gain confidence in speaking in front of a group and presenting ideas effectively.
  • Networking: Build a network with other learners, professionals, and mentors.
  • Problem solving: Improve problem-solving skills by addressing issues and finding solutions collaboratively.
  • CV boost: Highlighting their role as a student/learner representative can make their CV stand out.
  • Programme improvement: Play a crucial role in continuous improvement of the apprenticeship programme.