QA’s Safeguarding service closes for Christmas on Friday 20th December, reopening on Thursday 2nd January. During this time the Safeguarding mailbox will be unavailable, and the Safeguarding line will only be available at limited times between 12pm-2pm, Monday to Friday. If you are unable to reach us, please leave a message and we will call you back. Click here for advice and help during the Christmas break
Your experience
How QA listens to and acts upon the feedback you provide throughout your apprenticeship, including an introduction to the feedback cycle and the complaints process.
Your experience
Apprenticeship feedback cycle
Our aim is to provide an enhanced learning experience for our learners. Feedback is collected at regular intervals in the apprenticeship journey to enable continuous improvement. Find out more below.
Your feedback cycleQA complaints policy
Should you wish to, you can access the Complaints Policy and relating documentation below.