Overview
The APMG- Change Management Certification has been described as the “definitive certification for professionals dealing with organizational change, transition and transformation.” (APMG International)
This interactive Change Management course will enable you to understand and effectively manage the impact of change on organisations and their people. It explores key concepts including how individuals and organizations respond to change, how to lead change through stakeholder engagement and communications and the techniques used by a change manager to ensure the implementation of successful transformation initiatives.
The QA Change Management Practitioner course is a 2-day event and includes a digital copy of the latest Change Management v3 APMG study guide, several QA authored assets designed to assist and enhance your learning, and the Practitioner Certified exam.
Drawing on a variety of different learning resources, your QA expert trainer will guide your learning, and support you, as you develop skills and knowledge through a participative and engaging course.
Prerequisites
The Change Management Practitioner Certification course requires candidates to hold the APMG Change Management Foundation Certification. Delegates may also benefit from some experience of organizational change prior to attending the course.
Pre-course Work
QA provides learning materials that will help delegates prepare for the learning sessions. This will include:
- Study advice to guide your learning
- A summary of the main topics so that learning, knowledge retention and course participation is maximised
- The case study used in the course
- 2 Foundation level sample exams to refresh the Foundation level knowledge
Target Audience
- Anyone interested in the understanding the principles of achieving successful organizational change.
- Anyone involved in organizational change, transition, or transformation initiatives.
- Aspiring or current professionals seeking Change Management Certification.
- Those performing key roles in the design, development and delivery of organizational change projects and programmes including:
- Change Managers
- Business Change Managers
- Project / Programme Managers
- Senior Responsible Owners
- Operational Line Managers
- Human Resource Managers
- Change Agents
- Team members involved in change initiatives
Delegates will learn how to
In an ever increasing volatile and complex world the ability to implement change in a sustainable way has become a key success factor for all organisations. By taking this course you will achieve the knowledge and skills required to help guide and shape your organisation through its change journeys.
In passing the APMG Change Management exams you will achieve an internationally recognised qualification.
According to the respondents of a recent APMG survey:
- 98% said the Change Management training had made them a better Change Manager
- 46% felt the Change Management certification had enhanced their earning potential
- 97% said that the training had given them more confidence in managing change
Outline
The course will follow the outline of the APMG International Change Management Syllabus and cover the following topics:
Organisational Context and Approach
- Facilitation for Co-design
- Delivery Strategies
- Change Strategies
People and Change
- Introduction to Effective Instruction
- Learning Needs and Objectives
- Active Listening
- Developmental Feedback
- Framework for Coaching
- Leading the Change Journey
Change Leadership and Teams
- Creating Psychological Safety
- Shaping Organisational Culture
- Increasing Team Inclusivity
Stakeholder Engagement and Communication
- Stakeholder Engagement Planning
- Communications
Work of the Change Manager
- Sustaining Change
- Change Momentum and Tipping Points
- Handling Conflict in Change
APMG Change Management Practitioner Examination
Practitioner Exam
- 2 hours 30 minutes duration
- 80 multiple choice questions
- Pass mark 40 (50%)
- Open book
- Scenario based
- Taken on day 5 (day 2 of the Practitioner course)
Your course includes preparation for your examinations. This includes undertaking mock exam questions, and answer reviews. There may also be additional evening work set by your trainer.
QA is an approved training provider for ELCAS, proud to support service leavers in their transition into the tech industry. Learn more about Elcas approved training here.
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