Overview

The CompTIA Tech+ Certification (FC0-U71) course equips learners with foundational IT knowledge and skills, providing a steppingstone into IT careers or further professional certifications like CompTIA A+. This course covers computing basics, IT infrastructure, software, databases, and essential security concepts. Learners will gain practical insights into troubleshooting, managing IT environments, and understanding emerging technologies like artificial intelligence (AI) and cloud computing.

Key focus areas include IT terminology, system troubleshooting, basic network management, software development principles, and security best practices. Hands-on labs and real-world scenarios help reinforce understanding and build confidence in applying new skills.

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Prerequisites

  • CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. Consequently, there are no special prerequisites for you to meet to successfully start this course.

Target Audience

CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT.

It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.

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Delegates will learn how to

By the end of this course, learners will be able to:

  • Describe foundational IT concepts, including computing, data, and security.
  • Identify and configure key components of IT infrastructure.
  • Compare and contrast software applications and their roles in productivity and collaboration.
  • Explain database concepts and utilise basic database management tools.
  • Implement fundamental security practices to safeguard devices and data.
  • Troubleshoot basic technical issues using a structured methodology.
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Outline

1. Introduction to IT concepts and terminology

  • Understanding binary, hexadecimal, and other notational systems.
  • Overview of computing basics: input, processing, output, and storage.
  • Units of measurement: bits, bytes, and processing speeds.
  • Applying troubleshooting methodology to identify and resolve problems.

2. IT infrastructure essentials

  • Exploring common computing devices (e.g., smartphones, laptops, servers, IoT devices).
  • Internal components: motherboards, CPUs, GPUs, storage types, and network interfaces.
  • Comparing storage types: local vs. cloud storage.
  • Configuring and managing peripheral devices and I/O interfaces.
  • Introduction to virtualization and cloud technologies (PaaS, IaaS, SaaS).

3. Applications and software

Purpose and structure of operating systems (e.g., file systems, utilities, processes).

  • Using productivity and collaboration software: word processors, email clients, and web browsers.
  • Practical browser configuration (e.g., cache clearing, add-ons).
  • Exploring AI in applications: chatbots, generative AI, and predictive analytics.

4. Software development concepts

  • Types of programming languages: interpreted, compiled, and query languages.
  • Fundamental programming concepts: variables, arrays, and functions.
  • Introduction to organisational techniques: pseudocode and flowcharting.

5. Data and database fundamentals

  • Understanding the value of data and information in decision-making.
  • Database concepts: relational vs. non-relational structures, schemas, and tables.
  • Basic data backup concepts and solutions.

6. Security essentials

  • Exploring confidentiality, integrity, and availability principles.
  • Device security practices: authentication, firewalls, and anti-malware.
  • Safe browsing and password management.
  • Encryption basics: data at rest vs. data in transit.
  • Securing wireless networks: SSID management and WPA protocols.
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Why choose QA

Dates & Locations

Need to know

Frequently asked questions

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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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