Overview

Please note - if you are considering attending the Mastering Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals course, it is not advised to attend this overview course as the overview topics will be covered in greater depth and breadth over the 3 day event.

The Technical overview of Microsoft 365 Copilot for the IT Professional Course, delves into the capabilities of Microsoft 365's AI-powered feature designed to enhance productivity and efficiency within organizations. This course will explore the following key areas:

  • Microsoft 365 Copilot Features: Uncover the ways in which Microsoft 365 Copilot can streamline tasks across applications such as Word, Excel, PowerPoint, Outlook, Teams (and many more applications!). Understand Microsoft 365 Copilot functionality including content generation, summarization, text refinement and tone suggestions via natural language prompts.
  • Microsoft Business Chat, an innovative cross-app experience unlocking capabilities to improve information discovery and context across multiple apps including calendar, emails, chats, documents, meetings and contacts. Microsoft Business chat is available to users from Microsoft 365.com, Bing (when signed in with a work account), or within Microsoft Teams.
  • Microsoft 365 Copilot Architecture: Gain insights into the inner workings of Microsoft 365 Copilot as it harnesses vast language models (LLMs) and organization's data via the Microsoft Graph. Discover the power of Microsoft Semantic Index, a cutting-edge technology facilitating swift and accurate retrieval of contextually relevant information.
  • Microsoft 365 Copilot Prerequisites and Licensing: Navigate the technical prerequisites and feature enablement necessary for an organization to leverage Microsoft 365 Copilot's potential. Explore pricing and licensing options for both Microsoft 365 Copilot and Business Chat.
  • How Microsoft 365 Copilot ensures enterprise-grade data security and privacy through integration with Microsoft 365 security and compliance features including Data Loss Prevention, Sensitivity Labels, Defender for Cloud Apps File Policies, Data Access Governance Reports
  • Microsoft 365 Data Collaboration, Classification and Reporting features to identify and protect sensitive data including Collaboration Insights, Sensitive Information Types, Microsoft Syntex and Microsoft Priva.
  • IT Professional's Readiness and Deployment Tasks for Microsoft 365 Copilot: Understand required the skills and tasks to ready your organization for Microsoft 365 Copilot integration. This includes configuring permissions, managing administrative controls, change management, promoting adoption, and overseeing usage monitoring.

Upon completing this course, you will possess a holistic comprehension of Microsoft 365 Copilot and its potential transformative impact on an organization and requirements as an IT Professional to deploy, secure, manage, promote and support a Microsoft 365 Copilot Deployment.

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Prerequisites

A very basic understanding of Microsoft 365

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Outline

Introduction

  • What is Microsoft Copilot?
  • What is Microsoft 365 Copilot
  • Isn’t Microsoft 365 Copilot simply ChatGPT with a Microsoft UI?
  • Microsoft 365 Copilot features - Demo
  • What is Microsoft Copilot with Graph-grounded chat?
  • Microsoft 365 Copilot Prompts
  • How can I access Microsoft 365 Copilot
  • What are the benefits of Microsoft 365 Copilot
  • Will Microsoft 365 Copilot replace my job?
  • What are the qualitative and quantitative benefits of Microsoft 365 Copilot
  • Is Microsoft AI and Microsoft 365 Copilot Safe?
  • Microsoft Responsible AI
  • Microsoft AI Content Filtering
  • Microsoft 365 Copilot IP and Copyright

Microsoft 365 Copilot architecture

  • Semantic Index
  • MS Graph
  • MS Search
  • Content Filtering
  • LLM

Microsoft 365 Copilot and Guest\External Users

The unsung hero of Microsoft 365 Copilot

Retrieval Augmented Generation

Copilot for Micrososft 365 extensibility

Microsoft 365 Copilot Data Residency

Microsoft 365 Copilot data processing

IT Professional Readiness tasks for Microsoft 365 Copilot (aka the easy bit)

  • Deploying Microsoft 365 Copilot
  • Microsoft Microsoft 365 Copilot Setup Wizard
  • Microsoft 365 Copilot Admin Settings
  • Microsoft 365 Copilot feedback logs
  • Copilot in Bing, Edge and Windows
  • Data, security and compliance
  • Improved Responses with web content in Microsoft 365 Copilot
  • Plugins

Microsoft 365 Copilot Data, Privacy, and Security for Microsoft 365 Copilot (aka the tricky bit)

  • How Microsoft 365 Copilot accesses organizational data

Microsoft Information Protection

Know your Data

  • Sensitive Information Types
  • Named entities
  • Trainable Classifiers
  • Content Explorer

Protect your Data

  • Who is responsible for protecting company information
  • SharePoint Permissions
  • Microsoft Team\Microsoft 365 Group Security
  • Sensitivity Labels
  • SharePoint Data Access Governance Reports

Prevent Data Loss

Govern your data

  • Microsoft 365 Copilot Interaction governance
  • Microsoft 365 Copilot Auditing
  • Tools for monitoring Copilot

Microsoft 365 Copilot Adoption

Keep up to date with Microsoft 365 Copilot

Microsoft Fastrack

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Copilot Training

Microsoft Copilot training can scale your organisation’s productivity with essential AI skills, supporting business, governance and security essentials. Learn more about Microsoft Copilot Training

Special Notices

Please note - if you are considering attending the Mastering Microsoft 365 Copilot Readiness, Deployment and Management for IT Professionals course, it is not advised to attend this overview course as the overview topics will be covered in greater depth and breadth over the 3 day event.

Dates & Locations

Microsoft 365 learning pathways

= Required
= Certification
Technical Decision Maker
Office 365 General Administration
Exchange Online/Hybrid
SharePoint Online/Hybrid
Device Management, Identity and Services
Security and Compliance
Modern Desktop
Power Platform
Microsoft Teams
Copilot for Microsoft 365
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