Overview
Microsoft Teams is the hub for Teamwork in Microsoft 365. In this course you will learn how to plan, deploy and manage Microsoft Teams. Specifically, this course discusses the relationship of Teams with SharePoint, OneDrive and Office 365 Groups. It provides best practices for the adoption and deployment of Teams within your organization. It also covers how to establish guest policies and data governance for your Teams data.
This course was designed for IT Professionals who manage and deploy Microsoft Teams in their organization.
This is the third in a series of four courses for the Teamwork administrator. These courses help prepare for the exam MS-300: Deploying Microsoft 365 Teamwork.
Transforming teamwork and collaboration inside and outside the organization becomes more critical in a modern workspace. In this course you will learn how to leverage Office 365 Collaboration Workloads to improve your organizations productivity, such as Yammer, Stream, PowerApps, and Flow. We will evaluate available collaborative toolsets and analyze business requirements. You will also learn how to plan and develop governance for digital transformation including user adoption and change management.
Target Audience
This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service.
The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams.
The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.
Prerequisites
Learners should start this course already having the following skills:
- Basic understanding of Active Directory and Azure AD.
- Basic understanding of mobile device management, and alternative operating systems (Android and macOS).
- Experience with Windows PowerShell.
Please note, this course is part of a series of Microsoft role based training courses including MS3001, MS3002, MS3011 and MS3012, addressing Microsoft Teams and SharePoint Online/Hybrid Administration. Collectively these courses address an extremely broad curriculum of topics at a very high level and at an extremely high pace. QA recommends that these four courses are only attempted by delegates prepared for a very intensive learning experience, who have significant practical experience with Microsoft Teams and SharePoint Online and who are primarily focused on preparing for the associated Microsoft Teams Administrator Associate certification.
If you are not preparing for certification or do not have existing experience with these technologies please consider the following courses instead:
• QAASPOE - 'Mastering Sharepoint Online Design, Architecture and Best Practice Administration' (5 days)
• QA365TEAMST - 'Mastering Office 365 Teams Deployment and Administration' (3 days)
• QASPHYBRID- 'Mastering Sharepoint 2016 Hybrid Deployments - Hands On' (3 days)
Learning Outcomes
After completing this course, students will be able to:
- Plan for a Microsoft 365 Teams deployment.
- Configure Office 365 for Teams.
- Configure teams and channels in Microsoft Teams.
- Manage user access to Teams.
- Configure Teams for meetings.
- Establish a data governance strategy for Teams data.
- Evaluate available technological tools.
- Analyze business requirements.
- Develop governance for digital transformation.
- Implement application management governance.
- Manage user adoption and change.
- Monitor collaboration solutions.
- Evaluate Office 365 collaboration workloads.
Course Outline
Module 1: Plan a Microsoft Teams Deployment
This module is all about planning for Microsoft Teams. It discusses how users will authenticate to use Teams to best practices for deploying teams in your organization.
Lessons
- Getting Started with Teams
- Deploying Teams
- Teams and Channels
- Authentication and Access
After completing this module, students will be able to:
- Explain how Teams interacts with SharePoint Online, Exchange Online, and OneDrive.
- Describe the different Teams clients and how they can be used.
- Describe how to prepare your network for Teams traffic.
- Describe best practices steps to deploy Microsoft Teams.
- Define objectives, risks, and key results for your Teams deployment.
- Describe the different capabilities of the different roles in Teams.
- Describe how teams and channels are used to organize content in Microsoft Teams.
Module 2: Configure Microsoft Teams
This module explains how to set up and configure Microsoft Teams. It discusses the use of tabs, bots and connectors in Teams. It introduces concepts related to managing meetings in Teams.
Lessons
- Set up Microsoft Teams in Office 365
- Apps in Microsoft Teams
- Meetings in Teams
- Lab : Configuring Microsoft Teams
After completing this module, students will be able to:
- Set up Microsoft Teams in Office 365.
- Describe and administer apps in Microsoft Teams.
- Utilize bots and tabs within Teams.
- Describe and use connectors in Teams.
- Describe meeting concepts in Teams.
- Describe the devices available to facilitate meetings in Teams.
Module 3: Manage the Teams Environment
This module is focused on managing Microsoft Teams. Specifically, we discuss security and compliance as well as privacy and data governance. While this course does not cover voice calling explicitly this module discusses quality of service-related topics.
Lessons
- Privacy and Governance
- Security and Compliance
- Management and Reporting
After completing this module, students will be able to:
- Describe the security and compliance features available for Teams.
- Describe how Microsoft Intune can be used to secure Teams data on mobile devices.
- Conduct audit log and content searches for Teams.
- Describe Microsoft's approach to data privacy in Office 365.
- View Office 365 reports that measure Teams usage.
- Enable Quality of Service for Microsoft Teams.
Module 4: Evaluating Office 365 Collaboration Workloads
Office 365 includes many features that can be used to build collaboration solutions. The core component for building collaboration solutions is SharePoint Online, but other features such as Yammer and Stream can also be used. You need to understand how SharePoint Online and other Office 365 features compare with third-party solutions when designing your solution. You also need to be able to analyze business requirements to ensure that your solution meets business needs.
Lessons
- Evaluating available technological tools
- Analyzing business requirements
After completing this module, students will be able to:
- Evaluate available technological tools.
- Analyze business requirements.
Module 5: Planning and Developing Governance
Successful deployment and management of information technology (IT) requires a consistent and well-defined methodology. Governance is the processes that you follow to define the policies and procedures for deploying and managing IT, including collaboration solutions. You need to consider governance for application management, user adoption, change management, and monitoring.
Lessons
- Developing Governance for digital transformation
- Implementing application management governance
- User adoption and change management
- Monitoring collaboration solutions
After completing this module, students will be able to:
- Develop governance for digital transformation.
- Implement application management governance.
- Manage user adoption and change.
- Monitor collaboration solutions.
Module 6: Managing Office 365 collaboration workloads
In Office 365, there are many apps and features that you can use for collaboration. You need to understand how to configure these apps and features to meet the needs of your organization. In this module, you will learn about management of Office 365 groups, Power BI, Microsoft Stream, Yammers, Flow, and PowerApps.
Lessons
- Managing Office 365 collaboration workloads
- Managing Stream capabilities
- Managing Yammer capabilities
- Managing Flow and PowerApps capabilities
After completing this module, students will be able to:
- ManageOffice 365 collaboration workloads.
- ManageStream capabilities.
- ManageYammer capabilities.
- ManageFlow and PowerApps capabilities.
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