Overview
In this half-day course, you learn how to drive adoption of Microsoft 365 Copilot using the user enablement framework to create and implement a robust adoption plan.
Prerequisites
Learners should complete the Get started with Microsoft 365 Copilot and be familiar with the core Microsoft 365 apps.
Learning Outcomes
- Describe the importance of user enablement.
- Describe the three-part approach to becoming AI-powered with Microsoft 365 Copilot.
- Describe the People First strategy and its three key principles.
- Describe the Microsoft 365 Copilot user enablement framework.
- Discover insights from an organization who adopted Microsoft 365 Copilot to transform their business.
Course Outline
Module 1: Explore user enablement strategies for adopting Microsoft 365 Copilot
- The importance of user enablement
- Describe the journey to becoming an AI-powered organisation
- Adopting a people first strategy
- Describe the Microsoft 365 Copilot user enablement framework
Module 2: Envision a successful adoption of Microsoft 365 Copilot
- Assemble your team
- Sponsors and stakeholders
- Create an AI council
- Define a strategy
- Identify and prioritise scenarios
- Define success criteria, KPIs and the success measurement plan
- Assess your organisation's readiness
Module 3: Onboard and empower your employees to use Microsoft 365 Copilot efficiently
- Establish a Microsoft 365 Copilot Centre of Excellence
- Build your Champions and Early Adopters programs
- Build your engagement strategy
- Build your training strategy
Module 4: Drive value and maximise the impact of Microsoft 365 Copilot within your organisation
- Collect and analyse feedback
- Review success measures and user surveys
- Measure and report Copilot for Microsoft 365 usage
- Conduct health service reviews
Module 5: Extend and optimise Microsoft 365 Copilot in your organisation
- Describe how to enhance Microsoft 365 Copilot
- Design scenarios using the Modern Collaboration Architecture Framework
- Deliver business process transformation with Copilot Studio
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