Overview

This five-day course builds on foundational knowledge from Omnissa Workspace ONE: Deploy and Manage to enhance the deployment and management of Workspace ONE UEM and Workspace ONE Access. Through interactive lectures, hands-on labs, and simulations, participants will learn strategies to integrate identity, authentication, and access management effectively, enabling a robust digital workspace experience.

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Prerequisites

Participants must have completed the following course:

Target audience

This course is designed for:

  • Workspace ONE UEM and Workspace ONE Access operators and administrators.
  • Account managers, solutions architects, solutions engineers, sales engineers, and consultants.
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Delegates will learn how to

By the end of the course, participants will be able to:

  • Leverage Workspace ONE Access for improved identity and authentication management.
  • Deploy and configure Omnissa Workspace ONE Hub Services and Intelligent Hub.
  • Implement access policies and robust authentication workflows.
  • Use Workspace ONE Intelligence to enhance administration and employee experience.
  • Perform UEM and Access administration using APIs.
  • Apply Workspace ONE design methodology for an integrated management strategy.
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Outline

Module one: Course introduction

  • Introduction to course logistics and structure.
  • Review of course objectives.

Module two: Workspace ONE platform

  • Overview of the Workspace ONE platform components.
  • Benefits of integrating Workspace ONE Access with Workspace ONE UEM.
  • Services offered by Workspace ONE Access.
  • Use cases for Workspace ONE Access Connector.

Module three: Identity sources

  • Overview of identity source options in Workspace ONE Access:
    • Active Directory.
    • LDAP directories.
    • Third-party identity sources.
  • Features and workflows of the Omnissa AirWatch Provisioning app.
  • Supported web standards for identity.

Module four: Authentication

  • Benefits of modern identity and access management.
  • Connector-based authentication workflows:
    • Kerberos.
    • RADIUS.
    • RSA SecurID.
  • Cloud-based authentication workflows:
    • Mobile SSO for iOS and Android.
    • Workspace ONE Verify.
  • Best practices for implementing secure authentication.

Module five: Access policies

  • Importance and configuration of access policies.
  • Integration of identity providers and authentication methods within policies.
  • Creating policy rules to balance security and usability.

Module six: Catalog

  • Resource types within the Workspace ONE Access catalog.
  • SAML authentication initiation methods for web applications.
  • Steps for integrating Horizon Cloud with Workspace ONE Access.

Module seven: Hub services

  • Relationship between Hub Services, Intelligent Hub, UEM, and Access.
  • Components and features of Hub Services:
    • Workspace ONE Verify.
    • Mobile flows for workflow automation.
  • Use cases and deployment methods.

Module eight: Workspace ONE Intelligence

  • Supporting deployment and management strategies with Workspace ONE Intelligence.
  • Features of the Digital Employee Experience Management Solution.
  • Using Dashboards for device management data analysis.
  • Integrating third-party services for data sharing.

Module nine: Workspace ONE application programming interface (API)

  • Use cases for Workspace ONE APIs.
  • Performing Workspace ONE UEM and Access administration and maintenance using APIs.

Module ten: Design methodology

  • Defining Workspace ONE business drivers and use cases.
  • Making architectural design decisions:
    • Platform integration.
    • Service integration.
  • Incorporating third-party components for infrastructure design.
  • Designing user experiences aligned with organizational needs.

Exams

This course does not include an exam but prepares participants for advanced Omnissa certifications in Workspace ONE. An exam voucher is available separately.

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Why choose QA

Need to know

Frequently asked questions

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All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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