Overview
Cisco U All Access is Cisco’s new digital learning product, replacing the previous Cisco Digital Learning Subscription: All Inclusive. This subscription provides access to the entire Cisco U catalog, including product content, role-based training, and certification preparation.
Cisco U is designed to maximise an organisation’s return on Cisco technology investment by delivering a personalised, structured, and community-driven learning experience. It supports learners at every stage, from in-the-moment problem-solving to in-depth job role training and certification preparation.
Prerequisites
There are no specific prerequisites for this subscription. However, learners will benefit from:
- Basic familiarity with Cisco technologies and networking concepts
- A desire to enhance technical and professional skills through structured digital learning
Target audience
This subscription is ideal for:
- IT professionals looking to gain expertise in Cisco technologies
- Teams responsible for managing Cisco solutions and architectures
- Learners preparing for Cisco certifications at associate and professional levels
- Organisations aiming to upskill employees with Cisco product and solution training
Objectives
As part of this training, learners will be able to:
- Navigate the Cisco U learning platform and utilise personalised skills management tools
- Follow recommended learning paths tailored to job roles, technical skills, and certifications
- Access hands-on labs and digital content to reinforce Cisco product knowledge
- Participate in Cisco’s technical and certification communities for peer collaboration and expert insights
- Track learning progress and earn digital badges via Credly
- Apply continuing education (CE) credits towards professional certifications
Outline
Personalised learning experience
- Skills management and tracking progress
- Training recommendation engine and learner profiles
- Digital badge management via Credly
Hands-on labs and technical skill development
- Essential self-paced labs
- Advanced hands-on labs for practical learning
- Assessing technical skills through structured exercises
Digital learning content
- Podcasts, webinars, and tutorials
- Video-based training sessions
- IT domain fundamentals and learning paths
- Network automation learning path
Multi-vendor and professional skills training
- Training beyond Cisco technologies
- Professional and soft skills development opportunities
- All multi-vendor technology training
Cisco certification learning paths
- Associate-level certification learning paths
- Professional-level certification learning paths
- Advanced training for Cisco products and solutions
- In-depth Cisco product and solution learning paths
Community and collaboration
- Engaging with Cisco’s technical and certification digital communities
- Collaborating with peers and Cisco experts
Continuing education and career progression
- Applying CE credits towards Cisco certifications
- Planning long-term professional development with Cisco U
- Technical and certification digital communities
Exams and assessments
There are no formal exams included with this subscription. However, learners will have access to:
- Technical skills assessments to gauge knowledge and progress
- Hands-on labs for practical application of Cisco technologies
Formal exams are available separately for the various Cisco certifications. Please speak to your account manager to add them to your order.
Hands-on learning
This subscription includes:
- Essential self-paced hands-on labs and all self-paced labs
- Interactive learning paths for real-world application
- Technical skills assessments for evaluating progress
- Community-driven discussions and peer engagement
What's included

Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.