Overview

The Professional Diploma in UX Design provides a comprehensive education in user experience design, covering the entire UX process from research to prototyping. Participants will gain practical skills and knowledge to design user-centred digital products effectively. The course includes 1:1 mentoring and career coaching, culminating in a professional portfolio to showcase job readiness.

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Prerequisites

There are no formal prerequisites for this course. It is suitable for individuals from various backgrounds who are interested in pursuing a career in UX design.

Target Audience

This course is designed for:

  • Career switchers seeking a role in UX design​
  • Designers aiming to enhance their UX skills​
  • Product managers and developers wanting to understand the UX process​
  • Anyone interested in creating user-centred digital products

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Objectives

By the end of this course, learners will be able to:

  • Understand and apply the full UX design process​
  • Conduct user research and analyse findings​
  • Create user personas and journey maps​
  • Design wireframes and interactive prototypes​
  • Evaluate designs through usability testing​
  • Build a professional UX portfolio​

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Outline

Introduction to UX design

  • Overview of UX principles and processes​

User research fundamentals

  • Importance of research in UX​

User research methods

  • Techniques such as usability testing and surveys​

Research analysis

  • Translating data into actionable insights​

Introduction to portfolios

  • Building a UX portfolio to showcase work​

Heuristics

  • Assessing usability using heuristic evaluation​

Structure and navigation

  • Defining information architecture for products​

Interaction design

  • Designing interactive elements and user flows​

Prototyping

  • Creating interactive prototypes to test designs​

Usability testing

  • Conducting tests to evaluate design effectiveness​

Design principles

  • Applying principles to create user-friendly interfaces​

Visual design basics

  • Understanding visual design elements in UX​

Design systems

  • Implementing and maintaining design systems​

Portfolio development

  • Finalising and presenting a professional UX portfolio​

Hands-on learning

Participants will engage in practical exercises, real-world projects, and receive personalised feedback from mentors to apply UX concepts effectively.

Exams and assessments

The course includes continuous assessments through practical assignments and projects. There are two elements that form part of the final assessment, this are outlined below: ​

Part 1: Project work

You are required to submit 8 mandatory projects (see page 29). You will be given a

grade (with feedback) for each project submitted. The project accounts for 60% of the overall assessment.

Part 2: Online exam

Once all projects have been submitted, you can sit the online exam. The exam is multiple choice, and it can be taken at any time and place that suits you. Re-sits are available if you don’t pass first time. The exam accounts for 40% of the overall assessment.

Hands-on learning

Participants will engage in practical exercises, real-world projects, and receive personalised feedback from mentors to apply UX concepts effectively.

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What's included

  • Exam included
  • Dedicated tutor support via email during your course from expert instructors
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Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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