Overview
The Certificate in UX Design Fundamentals is a comprehensive 6-week online programme designed to introduce participants to the key principles and concepts of user experience (UX) design. This course provides a solid foundation in UX philosophy, principles, and methods, enabling learners to understand and apply the UX process effectively.
Prerequisites
There are no formal prerequisites for this course. It is suitable for individuals from various backgrounds who are interested in gaining a foundational understanding of UX design.
Target audience
This course is designed for:
- Individuals considering a career in UX design
- Professionals aiming to expand their skillset to include UX principles
- Team members who need to understand UX to collaborate effectively
- Anyone interested in learning the fundamentals of UX design
Objectives
By the end of this course, learners will be able to:
- Comprehend the overall UX design process
- Conduct user research to gather insights into customer needs and behaviours
- Analyse research data to extract actionable insights
- Apply problem-solving techniques and design principles to define user experiences
- Utilise various prototyping methods to develop and test design solutions
Outline
Introduction to UX design
- Gain a comprehensive overview of the UX design process
User research methods
- Learn how to gain deep insights into customer needs and behaviours
Analysis techniques
- Discover how research is translated into actionable insights
Defining the experience
- Explore problem-solving techniques and design principles
Prototyping techniques
- Understand the different forms of prototyping and when to use them
Hands-on learning
Participants will engage in reflective exercises and practical activities to apply UX design concepts effectively. The course offers 65 high-quality video lessons, weekly exercises, study guides with recommended readings, and an online exam to assess knowledge.
Exams and assessments
The course includes a 40-minute final exam that assesses the knowledge acquired throughout the programme.
What's included
- Exam included
- Dedicated tutor support via email during your course from expert instructors

Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.