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Azure Cloud Support Specialist
SCQF Level 6
Apprenticeship program (Scotland)
We’ve launched the new Azure Cloud Support Specialist SCQF 6 apprenticeship in partnership with Microsoft, helping learners kickstart exciting Microsoft career paths and enabling organizations to develop much-needed Azure cloud talent.
With the introduction of the learning platform, Bud, apprentices on this program will now have access to a revolutionary blended learning solution helping them to study more effectively and graduate faster, developing skills ready to apply in the workplace.
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Summary
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About this course
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Careers
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Modules
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Learner support
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Entry requirements
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Enquire now
Summary
Level Of Study
SCQF Level 6
Award
Diploma in IT and Telecommunications at SCQF Level 6
Apprenticeship Certificate
Awarded by SQA
Entry Requirements
Qualifications at SCQF Level 6 or equivalent.
Good numeracy skills.
English Language Requirements
None
Mode Of Study
Blended and work-based learning
Duration
9-12 months
Assessment Methods
Assessment methods may include a personal reflective statement, workplace observation, witness testimony or professional discussion
Start Date
Ongoing
Locations
Online and work-based
About this course
This program is delivered by QA with the apprenticeship certificate awarded by SQA. We’ve launched the new Azure Cloud Support Specialist SCQF 6 apprenticeship in partnership with Microsoft, helping learners kickstart exciting Microsoft career paths and enabling organizations to develop much-needed Azure cloud talent.
With the introduction of the learning platform, Bud, apprentices on this program will now have access to a revolutionary blended learning solution helping them to study more effectively and graduate faster, developing skills ready to apply in the workplace.
Careers
You will be equipped to work in roles such as:
- Desktop Support Engineer
- First and Second Line Helpdesk Support
- Technical Support Analyst
- Infrastructure Technician
Modules
Windows client
- Introducing windows client
- Windows installation methods
- Windows user and device accounts
- Active directory/azure active directory
- Windows configuration options
- Windows device management
- Windows Networking
- Windows Storage, files systems and permissions
- Windows apps and browsers
- Windows Security
- Windows troubleshooting
Networking fundamentals
- Introducing networking concepts and technologies
- OSI & TCP/IP Models
- Network topologies
- Introduction to cloud computing
- IPV4 and IPV6 • Network troubleshooting
- Using packet tracer
Optional Qualification
- Microsoft Azure Fundamentals (AZ-900)
Learner support
You'll have a whole team behind you to help you get the most out of your apprenticeship, including:
- Your line manager
- A skills coach
- A safeguarding specialist
- A learning support specialist
Entry requirements
There are no set entry requirements for learners. The only thing to bear in mind is that your job role must fit your chosen apprenticeship qualification, allowing you to complete the relevant modules. QA will undertake a role-matching exercise to help you.