Overview
This four-day course equips IT professionals with comprehensive skills to deploy, configure, and manage Microsoft Configuration Manager in enterprise environments. Participants will explore the full Configuration Manager lifecycle—from infrastructure setup to ongoing management—gaining experience in inventory collection, application deployment, operating system deployment, software updates, and security. The course combines technical instruction with practical exercises, enabling learners to manage devices efficiently, optimise infrastructure, and enforce secure, scalable IT operations across diverse networks.
Key focus areas include configuration of sites, site systems and clients, inventory collection, application deployment, update management, operating system deployment, and administrative roles and tools.
Prerequisites
To successfully participate in this course, learners should have:
- A foundational understanding of networking concepts and technologies
- Experience with Active Directory Domain Services (AD DS)
- Practical skills in Windows-based PC configuration and troubleshooting
- Familiarity with Windows Server roles and services
- A basic understanding of public key infrastructure (PKI) and PowerShell syntax
Target audience
This course is designed for:
- IT professionals managing enterprise client infrastructures
- System administrators responsible for deployment and software lifecycle
- Technical support staff involved in operating system and software updates
- Engineers seeking hands-on experience with Microsoft Configuration Manager
Delegates will learn how to
By the end of this course, learners will be able to:
- Describe the architecture and functionality of Microsoft Configuration Manager
- Configure sites, site systems, and client deployment settings
- Implement queries, reports, and CMPivot
- Collect and analyse hardware and software inventory
- Deploy, monitor and troubleshoot applications, software updates, and operating systems
- Configure role-based security and perform remote support functions
Outline
Introduction to Microsoft Configuration Manager
- Overview of features and benefits
- Configuration Manager architecture and site system roles
- Administrative and monitoring tools
Configuration of Configuration Manager sites and clients
- Configuring boundaries, boundary groups and discovery methods
- Installing and configuring Microsoft Configuration Manager client software
- Creating device and user collections
Queries, reports, and CMPivot
- Creating and executing database queries
- Implementing and using SQL Server Reporting Services to run reports
- Issuing real-time queries using CMPivot
Inventory collection and software metering
- Configuring hardware and software inventory collection from clients
- Using Resource Explorer and inventory reports to view inventory
- Implementing software metering for usage tracking
Software deployment
- Understanding content distribution and management
- Configuring and managing distribution points
- Creating, deploying and monitoring applications
- Managing the software lifecycle, including superseding, retiring and uninstalling applications
Software updates
- Understanding the process of software update deployment
- Setting up software update points
- Creating and managing update deployments
- Automating deployment of updates using automatic deployment rules
Operating system deployment
- Understanding OS image deployment scenarios
- Creating and distributing boot and OS image packages
- Importing and managing drivers
- Creating and using task sequences for deployment
- Monitoring deployment progress
Security and remote administration
- Implementing role-based administrative security
- Using Remote Control, Remote Desktop, and Remote Assistance
Exams and assessments
There are no formal exams in this course.
Hands-on learning
This course includes:
- Practical lab exercises throughout the course, using Microsoft Configuration Manager tools to configure and manage a Configuration Manager site and its clients.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.