Overview
Building Resilience is a three-hour workshop designed to help participants develop the mindset and strategies needed to navigate challenges with confidence. This interactive session explores what resilience is, how to identify early signs of stress, and practical techniques for maintaining adaptability under pressure. Through reflective exercises and group discussions, learners will leave equipped to create a more supportive and high-performing work environment.
Prerequisites
There are no formal prerequisites. However, participants are encouraged to reflect on recent pressures or challenges they have faced, as real-life examples will enhance understanding and engagement.
Target audience
This course is ideal for:
- Professionals who want to manage stress and sustain performance under pressure
- Leaders looking to build team resilience and enhance wellbeing
- Individuals seeking a growth mindset when facing change or setbacks
Learning objectives
By the end of this course, learners will be able to:
- Define resilience and understand its role in handling stress, adapting to change, and sustaining performance
- Recognise early indicators of stress and take proactive action
- Reframe challenges to strengthen decision-making and problem-solving skills
- Apply practical strategies that support stress management and long-term resilience-building
What will the course cover?
Understanding resilience
- The role of resilience in today’s fast-paced workplace
- Common triggers of stress and their impact on performance and wellbeing
Spotting the signs of stress
- Identifying physical, emotional, and behavioural indicators of stress
- Simple techniques for early intervention and constructive support
Shifting perspectives
- Mindset shifts that encourage a more positive, solution-focused outlook
- Reframing techniques to see opportunities rather than obstacles during challenging times
Moving forward with purpose
- Developing a personalised resilience toolkit with practical strategies
- Creating an action plan to integrate resilience-building techniques into daily routines
Hands-on learning
- Practical tools and strategies: Build an actionable toolkit for responding to stress in real-world scenarios
- Collaborative discussions: Share experiences, challenges, and insights that enhance resilience awareness
- Reflection and personal planning: Translate course concepts into personal or team action steps for lasting impact
Exams and assessments
There are no formal exams. Participants will engage in interactive discussions, knowledge checks, and group reflections to reinforce learning outcomes and measure progress.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.