Overview

Transitioning from manager to leader requires more than a title change—it demands a fundamental shift in mindset and approach. Manager to Leader is a three-day, immersive course that equips you with the tools and strategies to evolve from task-oriented management to empowered leadership. By focusing on authenticity, shared purpose, and trust-building, this programme enables you to navigate ambiguity, promote collaboration, and drive meaningful organisational impact. Whether you are stepping into a leadership role or looking to refine your approach, this course will help you lead with purpose, clarity, and confidence.

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Prerequisites

There are no formal prerequisites for this course. However, to gain the most benefit, participants should ideally have completed a psychometric test—such as QASDI2RTR Core Strengths: Results through Relationships or have a solid understanding of their strengths and development areas as a manager. Bringing any relevant assessments to the workshop is recommended for a more tailored learning experience.

Target Audience

This course is designed for:

  • Managers transitioning into leadership roles.
  • Leaders aiming to expand strategic thinking and influence.
  • Professionals seeking to enhance their leadership impact in hybrid and diverse environments.

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By the end of the course you will be able to:

By the end of this course, learners will be able to:

  • Define how personal strengths and values shape leadership impact.
  • Build trust and credibility by strengthening authenticity and psychological safety.
  • Align personal, team, and organisational values to create a credible leadership foundation.
  • Create a values-driven leadership vision with actionable priorities.
  • Lead teams through change confidently, managing resistance and building resilience.
  • Strengthen collaboration and inclusivity by addressing silos and aligning shared goals.
  • Reframe setbacks as learning opportunities that drive innovation and experimentation.
  • Make strategic decisions by balancing immediate challenges with long-term goals.
  • Map stakeholders and build influence through strategic engagement and communication.
  • Challenge ideas constructively to strengthen relationships and drive alignment.
  • Apply coaching frameworks to address challenges and unlock potential in others.
  • Define your leadership legacy and create a measurable plan for sustaining impact.

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What will the course cover

Day 1: From Self-Awareness to Values-Based Leadership

  • Mastering the leader’s mindset: shift from task management to strategic leadership; explore personal strengths and development areas.
  • Awareness and authenticity: build trust by aligning values with actions to establish credibility.
  • Connecting with values: align personal and organisational values to create a shared sense of purpose.
  • Vision with purpose: craft and communicate a values-based vision that inspires teams and drives alignment.

Day 2: Leading through collaboration, change, and innovation

  • Leading change with resilience: manage organisational change with empathy, clarity, and adaptability.
  • Building bridges: breaking silos: strengthen collaboration across teams and align shared goals.
  • Setbacks into strengths: reframe challenges as growth opportunities, driving innovation.
  • Strategic thinking: balance short-term priorities with long-term goals for impactful decision-making.

Day 3: Expanding leadership influence and impact

  • Stakeholder influence: map and engage key stakeholders to enhance leadership reach.
  • Courageous conversations: address misalignment and conflict with empathy and clarity.
  • Leader as coach: apply coaching frameworks to empower teams and drive performance.
  • Shaping culture and impact: create a lasting leadership legacy through values-driven culture, alignment, and strategic actions.

Exams and Assessments

There are no formal exams included in this course. Learners will participate in interactive exercises, case studies, and group discussions to reinforce and apply leadership concepts.

Hands-On Learning

  • Practical tools & strategies for immediate leadership application.
  • Interactive discussions & exercises to tackle real-world leadership challenges.
  • Coaching practice sessions for developing others and unlocking potential.
  • Peer feedback & group activities that encourage collaboration and shared insights.
  • Reflection & action planning integrated throughout the course to ensure ongoing development.

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Why choose QA

  • 98% say our ITIL® training will improve job performance
  • 92% pass rate for our ITIL® training courses
  • 98% quality rating for our ITIL® trainers' knowledge
  • We are fully accredited by PeopleCert

ITIL® and the Swirl logo are registered trademarks of the PeopleCert group. Used under license from PeopleCert. All rights reserved.

Dates & Locations

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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