Case study: Cheshire West and Chester Council
In a recent QA article, we looked at the need to become an ‘Organization of the Future.’ and how organizations are having to ‘re-imagine’ themselves and define new ways to adapt and prosper. Organizations must adapt to the ‘New Rules’* by evolving into a new shape – and by deploying a new series of skills and capabilities.
The ‘New Rules’ will continue impact every organization - large or small - and every organization will need to find different ways of acquiring the skills and capabilities needed. But when Cheshire West and Chester Council wanted a learning provider with knowledge and experience to support them with behavioral training geared towards meeting the Council’s key objectives, they trusted QA, and have continued to trust QA in developing capability progressively upwards in the organization.
Front line leaders: Ready for the future
Recognizing that whilst Senior Managers can set direction and provide vision, it is Team Leaders and frontline Supervisors and Managers who make it happen. They have the greatest impact on what staff know, how they are developed, whether they feel engaged and excited about the future and whether they feel valued. They are key to not only influencing and inspiring their staff but being their voice to their Managers and the organization.
This is where this new ‘IMPACT’ program comes in.
Cheshire West and Chester: An organization of the future
The following video walks you through how Cheshire West and Chester Council have developed their front line leaders to become an ‘organization of the future’.
Cheshire West and Chester council have recognized the ‘organization of the future’ is needed now and have equipped their front line leaders to deal with the ‘New Rules’. Talk to QA to find out how we can help yours. Look out for our next edition of Developing Skills and Capabilities for the future.
Useful links:
Edition 1: The future of work - is the future of learning - is the future of work...
Edition 2: Customer excellence
Edition 3: Leadership Pipeline
Edition 4: Customer Excellence
Edition 5: 'Bite-size' personal development
About QA Group
QA helps individuals and organizations achieve their potential through world-class Learning Strategy and Solutions. This includes: training and certification, innovative Talent Solutionsthat solve both business critical skills and capability gaps, Business Transformation solutions, enabling change and transformation through engagement and education of workforces, and Managed Learning Services. In addition, QA provide consultancy, apprenticeships and post graduate degrees on a range of technical, business and leadership subjects. With over 22 UK training centers – including Apprenticeships, Consulting and Cyber Academies – and a range of online learning options, QA offer an unparalleled set of learning solutions to both private and public sector organizations.
*Deloitte regularly undertake UK specific research, and to quote their key finding in 2017: ‘The organization of the future’ emerged as the prime focus ……with talent acquisition and learning highest on the business agenda.’ - Human Capital Trends. UK Supplement 2017 – Top 5 challenges for HR.