Personalization & Loyalty

Understand your customers and exceed their expectations

The modern customer journey is dynamic and ever-evolving. AI-driven personalization, shifting purchasing behaviors, and data overload challenge organizations to keep up. Without the right technology, strategy, and skills, businesses risk falling behind in delivering customer-centric experiences.

QA’s Personalization & Loyalty training program equips teams to harness customer data, leverage AI, and optimize marketing strategies for hyper-personalized engagement. Build the technical, operational, and strategic skills needed to turn transactions into lasting customer relationships.

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Trusted by 4,000+ organizations
Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations Trusted by 4,000+ organizations
Personalization & Loyalty

Why the Personalization & Loyalty solution matters?

Data-driven insights for personalization

With overwhelming amounts of customer data, teams struggle to extract meaningful insights. Our courses and workshops teach data-driven audience segmentation, turning raw information into hyper-personalized customer experiences.

Transforming customer journey transformation

The modern customer journey is non-linear and constantly evolving. Our training programs provide adaptable strategies to keep customers at the center of every decision, ensuring long-term loyalty.

AI-powered personalization

AI is revolutionizing customer engagement, but effective implementation requires advanced skills and strategy. Our webinar and workshop empower teams to leverage AI for personalization, driving deeper connections and business success.

Explore our package

Our 90 day Personalization & Loyalty learning program

Transform your team’s ability to create meaningful customer connections through our comprehensive learning journey. Combining expert-led workshops, interactive panels, and flexible self-paced content, we build professionals who can turn data into personalized experiences that drive loyalty.

Day 1-30 | Learn

Day 1 - 30
Audience targeting

Self paced learning

Learn to identify and apply data-driven audience segmentation, refine targeting strategies, and personalize campaigns for maximum impact.

Shopper marketing & strategy

Self paced learning

Develop effective marketing strategies by leveraging consumer insights, optimizing digital touchpoints, and applying localization best practices to drive loyalty and advocacy.

CRM discussion

Learning through live panels

Explore best practices in customer relationship management, data-driven engagement, and strategies for enhancing customer loyalty.

Day 31-60 | Master

Day 31- 60
AI for sales & marketing

Self paced learning

Learn how to leverage AI for customer engagement, extract meaningful insights, and apply Generative AI trends to optimize marketing strategies.

AI landscape and digital technologies

Learning through live webinars

This live webinar explores the evolving AI landscape, its impact on digital technologies, and how businesses can leverage Generative AI for growth and efficiency.

Custom SME virtual panel

Learning through live panels

Engage with industry experts in this live panel to explore specialized insights, trends, and strategies tailored to your business challenges.

Day 61-90 | Apply

Day 61-90
Audience segmentation workshop

Live instructor led workshop

Learn to harness AI-driven data analysis, build precision audience segments, and implement predictive behavioral modeling for hyper-personalized marketing.

AI for personalization workshop

Live instructor led workshop

In this live instructor-led workshop, learn to implement hyper-personalization strategies, optimize media spend, and automate content for true 1:1 marketing at scale.

 

When Microsoft needed to lead the AI revolution, they called QA.

“QA didn't just support us- they empowered our teams to unlock the full potential of AI. Their copilot enablement workshops turned early adopters into industry leasders"

Jeroen van Hilten

Global Partner Sales Executive, Microsoft Worldwide Learning

 

We partner with the best

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Supporting you every step of the way

Dedicated support team

Align learning goals with business outcomes

Live sessions and office hours

Real time guidance and Q&A support

24/7 email support

Ongoing assistance to ensure smooth progress

Investment summary

What you will get

Digital access

  • 90 day QA digital license per learner
  • Access to all digital courses and labs within QA digital platform

Expert led training 

  •  Audience Segmentation Workshop (1 day)
  • AI for Personalization Workshop (1 day)
  • AI Landscape and Digital Technologies webinar (1 hour)
  • Two customizable Live Panels:
    • Customer Relationship Management
    • SME Brand Specific discussions (up to 4 hours each panel)

Ready to transform your Personalization capabilities?

Let's talk.

Fill out the form below or talk to us: 888-895-3441

 

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