PRINCE2® Exam Insurance

QA PRINCE2 Exam Insurance means that in the event you fail the first attempt of an exam, you will be able to retake your exam at QA’s cost and attend the same public schedule course at a later date to assist with retaking your exam. If you fail the retake exam two times, we will refund the applicable course fee (less the cost of the exam retakes) provided you have complied with the applicable terms and conditions set out below.

QA Limited's Terms and Conditions for PRINCE2 Exam Insurance

The PRINCE2 Exam Insurance is only available for the following instructor-led public schedule courses:

  • PRINCE2 Foundation and Practitioner (virtual)
  • PRINCE2 Foundation and Practitioner (classroom)

Should you have any questions in relation to these terms and conditions, please contact us to discuss.

1. Introduction

1.1 These specific terms and conditions ("Specific Terms") shall apply in addition to the QA Learning Terms and Conditions available at QA Learning Terms and Conditions.

1.2 All capitalised terms used in these Specific Terms shall have the meaning given to those terms in the QA Learning Terms and Conditions unless otherwise defined herein. If there is any inconsistency between these Special Terms and the QA Learning Terms and Condition, these Special Terms shall take precedence.

2. PRINCE2 Retakes

2.1 It is a condition of these Special Terms that the Customer acknowledges and accepts that:

  • 2.1.1 a PRINCE2 Course can only be taken as a combined five-day foundation and practitioner course to be eligible for "PRINCE2 Retakes";
  • 2.1.2 all contracts between QA and the Customer for PRINCE2 Courses have been signed on or after 1st May 2012; and
  • 2.1.3 the Customer must complete the relevant PRINCE2 Course in full in order to be eligible for the benefits set out in clauses 2.2 to 2.5 inclusive.

2.2 As part of the PRINCE2 Courses the Customer is required to sit exams (each, an "Exam"). Where the Customer fails its first Exam attempt, subject to clause 2.3 and 2.5, QA will pay for the Customer to take a re-take of such Exam (or part thereof) (a "PRINCE2 Retake").

2.3 QA will pay for the Customer to take a maximum of two PRINCE2 Retakes across the PRINCE2 Course that the Customer has taken. All PRINCE2 Retakes must be taken within 3 months of the Customer sitting the first PRINCE2 course. For the avoidance of doubt, whilst the exam validity period is 12 months all PRINCE2 Retakes must be taken within the above stipulated 3-month period.

2.4 Prior to sitting a PRINCE2 Retake, at QA's direction, the Customer must:

  • 2.4.1 re-attend the applicable part/s of the relevant PRINCE2 Course; and/or
  • 2.4.2 attend another relevant PRINCE2 Course, to which the PRINCE2 Retake relates. Such re-attendance or attendance in preparation of a PRINCE2 Retake shall be at QA's cost and discretion (subject to clause 2.5).

2.5 Where the Customer fails the second PRINCE2 Retake, QA shall offer the Customer a refund of the relevant PRINCE2 Course fee, less the cost of any PRINCE2 Retakes.

2.6 Notwithstanding the foregoing, the Customer may choose to take a further retake of an Exam, however any further retakes shall be at the Customer's own cost and the Customer shall not be eligible for a refund of its PRINCE2 Course fees.

3. Customer Course Content

3.1 Unauthorised sharing, copying and reproduction is strictly prohibited, and QA may take steps to recover its losses.

4. Other offers

4.1 This offer cannot be used in conjunction with any other offer.

4.2 There is no alternative to the PRINCE2 Retakes.

5. Miscellaneous

5.1 QA reserves the right to cancel or modify the terms and conditions of this promotion at any time without notice.