
Product Manager
Product Managers play a critical role in the development of new products. Learn more about the role Product Managers can play within an organisation, and the skills and training you need to become one.

Job profile
What is a product manager?
A Product Manager is a key role, particularly in agile environments, where they serve as the bridge between stakeholders, customers, and the development team.
Their primary responsibility is to define and oversee the development of products that meet user needs, align with business goals, and deliver value efficiently.
What does a product manager do?
Here are some of the key roles and responsibilities of a product manager:
- Product vision and product Strategy definition
- Customer and stakeholder Engagement
- Development and maintenance of the Product roadmap
- Backlog management, normally at a more strategic level.
- Cross-functional collaboration, with development teams, marketing, sales and customer support.
- Defining and tracking key metrics to prove or disprove value hypothesis
What are the key skills of a product manager?
Here are some of the essential skills needed to work within product management:
- Customer needs and market dynamics.
- Communication and negotiation skills.
- To think strategically and translate high-level goals into actionable plans.
- Familiarity with agile and lean principles, and delivery frameworks like Scrum or SAFe (Scaled Agile Framework).
- If working as a Digital Product Manager enough of a technical understanding to liaise effectively with development teams (though not necessarily coding expertise).
What are other titles for a product manager?
A product manager might also be known as:
- Product owner
- Technical product manager
- Chief product officer
- Growth product manager
How does QA support product manager training?
QA offers a range of specialist training for product managers, including courses for all levels of experience. We offer courses in the fundamentals of key product principles, such as agile methodology, user experience, and interpersonal skills such as influencing.
We also offer a number of accredited courses for experienced product managers, from leading vendors such as SAFe, ICAgile and BCS.
We also provide apprenticeship programmes, including the Level 4 Digital Product Manager, which helps organisations to upskill and bring new talent into their product teams.
Product manager insights
How to become a product manager
Explore the training solutions available to become a product manager or expand your product management skills.

Learn product skills online
Explore our online learning platform and discover a wealth of courses, exams and learning that can help product managers to gain new skills and progress their career.

Product manager courses
We offer courses for all levels of experience, from fundamental to expert level. All of our product courses are delivered by instructors with real-world experience.

Product manager apprenticeships
The Digital Product Manager Apprenticeship is an 18-month programme that will equip learners with the skills and knowledge they need to become a successful digital product manager.
Top courses for product managers
UX Design Fundamentals
The aim of this course is to provide a solid foundation in the philosophy, principles and methods of User Experience design.
ICAgile Agile Fundamentals
The purpose of this highly immersive, two-day course is to help delegates to understand the principles of Agile and in particular, Scrum.
Skills Hack - How To Influence
This short session offers you a chance to explore the concepts of influence and persuasion through a mixture of theoretical understanding, activity and discussion.
Professional Certificate in User Research
Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.
ICAgile Product Management
This course introduces you to various tools and techniques to ideate and run experiments. Learners will learn how to oversee the product lifecycle and create and advance the product strategy
Skill Hack - What's The Problem?
This highly participative and fun half-day workshop explores the core elements of the problem solving cycle – a structured approach to problem solving.
SAFe Agile Product Management
In this three day course you will discover and apply the mindset, skills, and tools you need to create successful products and solutions.
SAFe Product Owner Product Manager
This course is designed for Product Owners and Product Managers that will be working inside of SAFe.
Insights from the experts
"In a VUCA world, Product Managers are more critical than ever. They serve as the linchpins connecting strategy with execution, technology with customer needs, and teams with organisational objectives.
Their ability to adapt, lead, and innovate determines not just the success of individual products but also the resilience and competitiveness of the entire organisation."
Product Discovery and Design Portfolio Director

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