QA’s Safeguarding service closes for Christmas on Friday 20th December, reopening on Thursday 2nd January. During this time the Safeguarding mailbox will be unavailable, and the Safeguarding line will only be available at limited times between 12pm-2pm, Monday to Friday. If you are unable to reach us, please leave a message and we will call you back. Click here for advice and help during the Christmas break
Programme specific information
See programme brochures, end point assessment overviews, and more, to help you in your apprenticeship below.
Level 3 programme specific information
Data Essentials
Data Essentials L3 Brochure
User Guide - Learn On Demand for Virtual Courses
Data Essentials L3 DxD Technical Specification GuideDigital Marketer
Digital Marketer L3 EPA overview
Multi-Channel Marketer portfolio style guideInformation Communication Technician
Multi-Channel Marketer
Level 4 programme specific information
Business Analyst
Cyber Security Technician
Data Analyst
DevOps
Digital Product Manager
Network Engineer
Project Manager
Level 5 programme specific information
There is a formal appeals process for learners who wish to appeal against decisions made by the end point assessment organisations. Advice on whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general can be obtained by contacting QAA.EPA@qa.com
More details can be found at:
City & Guilds EPA Appeals & Enquiries Policy
Appeals in the first instance should be sent to the central appeals inbox at QAA.EPA@qa.com
A preliminary investigation will be carried out by QA. However, the end point assessment organisation will make the final decision on the outcome of your appeal.
Degree/Level 7 apprenticeship programme information
University rules & regulations
Academic regulations
Appeals guidance
There is a formal appeals process for students who wish to appeal against decisions made by the university. Advice on whether or not to make an appeal and if so how to construct an appeal letter, and information on the process in general can be obtained by contacting DAAcademicAppeals@qa.com.
More details can be found at:
Appeals in the first instance should be sent to the central appeals inbox at DAAcademicAppeals@qa.com.
A preliminary investigation will be carried out by QA. However, the university will make the final decision on the outcome of your appeal.
Mitigating Circumstances
BSc (Hons) Digital and Technology Solutions Professional
BSc (Hons) Digital and Technology Solutions Professional Brochure
BSc (Hons) Digital and Technology Solutions Professional Tech Specs Level 6
BSc (Hons) Digital and Technology Solutions Professional Tech Specs Level 7
BSc (Hons) Digital and Technology Solutions Professional EPA overview start date prior to Oct 23
BSc (Hons) Digital and Technology Solutions Professional EPA overview start date Oct 23 onwards
BSc (Hons) Digital User Experience
MBA
MSc Digital and Technology Specialist
BSc (Hons) Project Management
Senior Leader Level 7
Artificial Intelligence Level 7
The keys to success links
Return to The Keys to Success page.
Find out more about Functional Skills training and qualifications, and their importance for your apprenticeship.
Information on how neurodivergent learners are supported throughout their apprentice programme and how to access support.
Information on QA's safeguarding structures and British values for learners.
How we support apprentices through our dedicated Learner Services Team.
We've partnered with the Association of Apprentices (AoA) to provide access to social and professional networks, learning, and guidance.
The Post-Apprenticeship Recognition Scheme (PARS) recognises the uniqueness of apprenticeship and rewards apprentices for the skills they have gained.
Hear how apprentice programmes have changed the lives and careers of our learners.