Overview
Managing high-performing teams requires more than technical knowledge—it calls for self-awareness, strategic collaboration, and the ability to lead in a hybrid world. Managing high-performing teams is an immersive 3-day course designed to help managers and team leaders build cohesive, high-impact teams. You’ll gain practical strategies for creating alignment, building accountability, and empowering individuals to perform at their best.
For managers or team leaders with some experience, this course equips you with the skills to enhance team performance and navigate the unique challenges of hybrid and virtual team management
Why Attend?
In today’s complex work environment, successful team management goes beyond traditional approaches. This course prepares you to lead with impact, navigate hybrid team dynamics, and ensure that each team member’s strengths are effectively utilised. You’ll leave with the tools to build trust, maintain accountability, and drive high performance in a way that aligns with your organisational goals.
What makes this course stand out?
- Comprehensive and practical: covering everything from self-awareness to cross-functional collaboration, this course provides tools for real-world team management.
- Hybrid and virtual team focus: learn strategies designed to meet the challenges of managing teams in hybrid and virtual environments.
- Enhanced team collaboration: build a cohesive team where members understand each other’s expertise, enabling efficient knowledge sharing and smooth collaboration.
- Empowerment through T-shaped skills: explore T-shaped skills to balance individual expertise with team collaboration.
- Personalised learning: reflect on your strengths and development areas, with guidance for applying insights directly to your team context.
Prerequisites
Target Audience
Ideal for managers and team leaders with some experience in managing teams, or those who have attended MPDSUTM2 Stepping Up to Management at QA. This course is designed for those looking to enhance their skills in building high-performing teams in today’s complex, digital, and hybrid workplace.
Participants should ideally have completed a psychometric test (such as QASDI2RTR Core Strengths: Results through Relationships®) or have a good understanding of their strengths and development areas as a manager. Bringing relevant assessments to the workshop is recommended for a more tailored learning experience.
Learning outcomes
By the end of this course, you will be able to:
- Define how your strengths contribute to building high-performing teams.
- Balance technical expertise and collaboration to drive team success.
- Create a team charter with shared purpose, values, and behaviours.
- Explore team stages and leadership styles to adapt to the team and situation.
- Align formal and informal roles to boost collaboration and cohesion.
- Build strategies for delegation and accountability to promote team ownership.
- Use targeted team interventions to build cohesion and drive innovation.
- Evaluate digital tools to enhance communication and collaboration.
- Strengthen cross-team collaboration and reduce organisational silos.
- Plan for organisational changes while maintaining team alignment.
- Map skills to address gaps and prepare for future challenges.
- Develop a feedback-driven plan to sustain team growth and impact.
What will the course cover?
Day 1: Managing Yourself – Building the Foundation
1. Understanding your impact: Leveraging strengths
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Explore how your personal strengths and context contribute to building and managing high-performing teams.
2. T-shaped skills: Balancing expertise with collaboration
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Analyse the balance of technical expertise and collaborative skills needed to drive team success.
3. Building the foundations: Establishing shared purpose & values
- Create a team charter that defines shared purpose, core values, and aligned behaviours.
4. Building strong teams: Exploring concepts
- Apply flexible leadership styles to adapt to team development stages and enhance team performance.
Day 2: Managing Teams – Driving Performance
5. Establishing role clarity and expectations
- Identify and align formal and informal team roles to improve collaboration and accountability.
6. Empowering your team: Delegation and accountability
- Develop strategies for effective delegation and accountability, promoting team growth and ownership.
7. Conflict to opportunity: Team development for innovation
- Transform conflict into opportunities for team development and innovation using structured approaches.
8. Digital tools: Enhancing collaboration and productivity
- Evaluate digital tools to improve team communication, collaboration, and accountability.
Day 3: Managing in the Modern Workplace – Looking Forward
9. Cross-functional collaboration: Breaking down silos
- Design strategies to improve collaboration across teams and reduce organisational silos.
10. Embracing change with resilience and unity
- Create actionable plans to navigate organisational changes while maintaining team cohesion.
11. Building a future-ready team: Developing talent and shaping skills
- Map current and future team skills to address gaps and prepare for evolving challenges.
12. Your path forward: Sustaining growth and impact
- Develop a feedback-driven legacy plan to sustain team growth and long-term impact.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.